Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues. Open or view cases Chat live. Other support options. Now that you know what causes problems on Outlook start up, let's see how we can get them fixed. Below you will find the troubleshooting steps for 4 most common problems that prevent Outlook from starting correctly, listed in order of frequency and efficiency:.
In most cases it is the corrupted Navigation Pane settings file that prevents Outlook from starting successfully, so the first thing you need to do is to mend it. Here's how you can do this on different operating systems:. Note: Be sure to enter a space between outlook. If you prefer to work with the Run dialog on Windows 7 or Windows 8, then follow this way. Simply click " Fix this problem " link on this page. Delete the Navigation pane settings file If for some reason you were not able to recover the Navigation pane configuration file, nor did the automatic fix provided by Microsoft work, try to delete the XML file that stores the navigation pane settings.
To do this, proceed with the following steps:. Find and delete the Outlook. Do try to recover the Navigation pane settings file first. Consider deleting as the last resort, if nothing else works. If you have reinstalled Outlook recently and something went wrong during uninstallation of the previous version, the default Outlook data file.
In this case you are likely to get this error: " Cannot start Microsoft Office Outlook. The file Outlook. Alternatively, you can click Start and type scanpst. Click the Browse button to select your default Outlook. If you upgraded to Outlook on a computer that already had data files created in previous versions, you will find the outlook. Try to open Outlook and if it starts without errors, congratulations!
You do not need the remainder of this article : Or maybe, it's worth to bookmark it for the future. When it comes to using compatibility mode in Outlook, let me quote a wisdom that Outlook's guru Diane Poremsky shared on her blog : "If you enabled compatibility mode, disable it. If you haven't, don't even consider it. Alternatively, you can find outlook. EXE, and then click Properties. Switch to the Compatibility tab and be sure to clear the " Run this program in compatibility mode for " check box.
Click OK and try to start Outlook. If you still cannot open the Outlook window and the same "Cannot start Microsoft Office Outlook" error persists, try to restore the previous version of the PST file. Of course, in this case some of your recent emails and appointments will be lost, but it seems to be a better alternative than no Outlook at all.
So, right click on the Outlook. Create a new Outlook profile If neither repairing nor restoring the Outlook. If it does, then you can copy your current Outlook data file. For full details, see Microsoft's step-by-step guidance on creating a new Outlook profile. Set the new profile as the default one.
After you do this, a tick will appear to the left of the newly created profile, as you see in the screenshot below. Try to open Outlook and if it starts normally with the newly created profile, copy the data from your old. Import data from the old Outlook PST file. Hopefully, now you can finally open Outlook but your PST file is new and therefore empty. Don't panic, this is not a problem at all compared to the one you've just solved : Perform the following steps to copy emails, calendar appointments and other items from your old.
Then click the Start button to repair the file. Inbox Repair Tool is effective in fixing minor corruption in Outlook data files. In case the corruption is severe, then you need to use an advanced PST repair tool such as Stellar Repair for Outlook. Cannot open the Outlook window. The set of folders cannot be opened. That said, you can easily fix this error by applying the methods mentioned in this post.
Trial Download is for Desktop or Laptop. Put your email id to receive the download link. The software is not for Mobile. You can download the software on Windows Desktop or Laptop.
Enter your Email ID below to get the download link. Check your email. Still not there? Please whitelist stellarinfo. Microsoft Outlook, when config How To Fix Outlook Error 0xc?
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Cannot Start Microsoft Outlook Cannot Open Window - Westmainkitchen.Cannot start Outlook in Windows 7 or 8 - Outlook | Microsoft Docs
You need to create a Microsoft Outlook profile. In Microsoft Windows, go to the Control Panel and open Mail. Click Show Profiles, and then click. Help please - I cannot start Microsoft Outlook , just downloaded onto a Windows 8 laptop as part of Office - all other software.
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Cannot start microsoft outlook 2013 cannot open the outlook window free download. Error - "Cannot start Microsoft Outlook. Cannot open the Outlook Window"
Cannot open your OutlookOutlook or Outlook ? In this cannot start microsoft outlook 2013 cannot open the outlook window free download you will find really working solutions for "Cannot start Microsoft Outlook" problem that will help you have your Outlook up and running again with no errors. The fixes work in all versions of Outlook and on all systems. A few articles ago we discussed what can be done when Outlook is freezing and not responding.
Today, let's see how you can fix and prevent an even worse scenario when your Outlook does not open at all.
The main symptom of this problem is cannot start microsoft outlook 2013 cannot open the outlook window free download obvious and easily recognizable: you click Outlook's icon, an hourglass appears and is hanging for a while, and then you get the "Cannot start Microsoft Office Outlook" error.
According to Microsoft, the major cause of this issue is a corrupted Navigation Pane settings file - profilename. A good indication that the file is corrupted is when its size is 0 KB. No one knows the exact reason why this happens, but all versions of Microsoft Outlook from to the newest Outlook may be affected.
Other reasons may be when you run Outlook in the compatibility mode, or if you are using a profile created in an older Outlook version, or if the Outlook data file. Anyway, whatever the reason is, the outcome is the same - you cannot open the Outlook window because of this error: " Cannot start Microsoft Outlook.
Cannot open the Outlook window. The set of folders cannot be opened. Outlook : " Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience. Outlook : " Cannot open your default e-mail folders. The information store could not be opened. Outlook : " Cannot start Microsoft Office Outlook. Unable to open the Outlook window. Invalid XML, the view cannot be loaded. Now that you know what causes problems on Outlook start up, let's see how we can get them fixed.
Below you will find the troubleshooting steps for 4 most common problems that prevent Outlook from starting correctly, listed in order of frequency and efficiency:.
In most cases it is the corrupted Navigation Pane settings file that prevents Outlook from starting successfully, so the first thing you need to do is to mend it.
Here's how you can do this on different operating systems:. Note: Be sure to enter a space between outlook. If you prefer to work with the Run dialog on Windows 7 or Windows 8, then follow this way. Simply click " Fix this problem " link on this page. Delete the Navigation pane settings file If for some reason you were not able to recover the Navigation pane configuration file, nor did the automatic fix provided by Microsoft work, try to delete the XML file that stores the navigation cannot start microsoft outlook 2013 cannot open the outlook window free download settings.
To do this, proceed with the following steps:. Find and delete the Outlook. Do try to recover the Navigation pane settings file first. Consider deleting as the last resort, if nothing else works.
If you have reinstalled Outlook recently and something went wrong during uninstallation of the previous version, cannot start microsoft outlook 2013 cannot open the outlook window free download default Outlook data file. In this case you are likely to get this error: " Cannot start Microsoft Office Outlook.
The file Outlook. Alternatively, you can click Start and type scanpst. Click the Browse button to select your default Outlook. If you upgraded to Outlook on a computer that already had data files created in previous versions, you will find the outlook. Try to open Outlook and if it starts without errors, congratulations!
You do not need the remainder of this article : Or maybe, it's worth to bookmark it for the future. When it comes to using compatibility mode in Outlook, let me quote a wisdom that Outlook's guru Diane Poremsky shared on her blog : "If you enabled compatibility mode, disable it. If you haven't, don't even consider it. Alternatively, you can find outlook. EXE, and then click Properties.
Switch to the Compatibility tab and be sure to clear the " Run this program in compatibility mode for " check box. Click OK and try to start Outlook. If you still cannot open the Outlook window and the same "Cannot start Microsoft Office Outlook" error persists, try to restore the previous version of the PST file. Of course, in this case some of your recent emails and appointments will be lost, but it seems to be a better alternative than no Outlook at all.
So, right click on the Outlook. Create a new Outlook profile If neither repairing nor restoring the Outlook. If it does, then you can copy your current Outlook data file. For full details, see Microsoft's step-by-step guidance on creating a new Outlook profile. Set the new profile as the default one. After you do this, a tick will appear to the left of the newly created profile, as you see in the screenshot below.
Try to open Outlook and if it starts normally with the newly created profile, copy the data from your old. Import data from the old Outlook PST file.
Hopefully, now you can finally open Outlook but your PST file is new and therefore empty. Don't panic, this is not a problem at all compared to the one you've just solved : Perform the following steps to copy emails, calendar appointments and other items from your old. Select " Import from another program of file " and click Next. Choose " Outlook DataFile. Click the Browse button and select your old. If you've had just one Outlook profile and never renamed the PST file, then most likely it will be Outlook.
Click Next and then Finish to complete the migration process. If your old Outlook PST file was severely damaged and the repair procedure was not successful, you may get " Cannot start Microsoft Cannot start microsoft outlook 2013 cannot open the outlook window free download. The set of folders cannot be opened " error again.
If this case, the only way is to create a new profile and use it without importing data from the old. If your old. I cannot recommend any particular tool because luckily have never had to use any on my own machine. Starting Outlook in Safe Mode actually means that it will be run without any add-ins that are currently installed on your machine. It is the fastest way to determine if the problem on Outlook start up is caused by some of the add-ins.
Outlook will display a message asking you to confirm that you really want to start it in safe mode, click Yes. An alternative way is to use the outlook. If Outlook starts fine in safe mode, the problem is definitely with one cannot start microsoft outlook 2013 cannot open the outlook window free download your add-ins. Try to disable the add-ins one at a time to detect which one is causing the problem. You can find the detailed information in : How to disable Outlook add-ins.
The main symptom is Outlook hanging on the Loading Profile screen, and the main cause is a conflict between the operating system and OEM video drivers. Then switch to the Monitor tab and change Colors to bit. Disable Hardware Graphics Acceleration. If against all expectations your Outlook still won't open, try the troubleshooting steps below.
These tips cover other, less frequent scenarios, and more specific errors. As the error description explains, this error happens if you have a corrupted or outdated MAPI DLL installed on your machine.
Usually this happens when you'd installed a newer version of Microsoft Office and then installed an older one. The entire text of the error message is this: " Cannot start Microsoft Office Outlook. DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook. If you work in cannot start microsoft outlook 2013 cannot open the outlook window free download corporate environment and your company uses an Outlook Exchange server, then the "unable to open Outlook" problem may be caused by something known as Cached Exchange Mode.
When the Cached Exchange Mode is enabled, it saves and regularly updates a copy of your Exchange mailbox on your computer. If you don't need this option, then turn it off and you should no longer get the error.
Another error that may occur in the Exchange server environment is related to a missing default gateway setup. I'm not really sure what it actually means, but fortunately for us Microsoft has an explanation and automatic fix for Outlook and You can download it from this page. One more cause of errors when starting Outlook is disabling the Encrypt data between Outlook and Microsoft Exchange setting.
If it is the case, you will see the errors like these:. And again, Microsoft has provided the detailed information on how to cope with this problem, you can find it on this page. If you cannot start Outlook because of an error message similar to this one: " Cannot start Microsoft Outlook.
MAPI was unable to load the information service msncon. Be sure the service is correctly installed and configured ", know that it is the Microsoft Hotmail Connector add-in to blame.
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Cannot start microsoft outlook 2013 cannot open the outlook window free download.Outlook is unable to start in Windows 7 or 8
Click the Browse button to select your default Outlook. If you upgraded to Outlook on a computer that already had data files created in previous versions, you will find the outlook. Try to open Outlook and if it starts without errors, congratulations!
You do not need the remainder of this article : Or maybe, it's worth to bookmark it for the future. When it comes to using compatibility mode in Outlook, let me quote a wisdom that Outlook's guru Diane Poremsky shared on her blog : "If you enabled compatibility mode, disable it. If you haven't, don't even consider it.
Alternatively, you can find outlook. EXE, and then click Properties. Switch to the Compatibility tab and be sure to clear the " Run this program in compatibility mode for " check box. Click OK and try to start Outlook. If you still cannot open the Outlook window and the same "Cannot start Microsoft Office Outlook" error persists, try to restore the previous version of the PST file.
Of course, in this case some of your recent emails and appointments will be lost, but it seems to be a better alternative than no Outlook at all. So, right click on the Outlook. If neither repairing nor restoring the Outlook. If it does, then you can copy your current Outlook data file. For full details, see Microsoft's step-by-step guidance on creating a new Outlook profile.
Set the new profile as the default one. After you do this, a tick will appear to the left of the newly created profile, as you see in the screenshot below. Try to open Outlook and if it starts normally with the newly created profile, copy the data from your old. Import data from the old Outlook PST file. Hopefully, now you can finally open Outlook but your PST file is new and therefore empty. Don't panic, this is not a problem at all compared to the one you've just solved : Perform the following steps to copy emails, calendar appointments and other items from your old.
Select " Import from another program of file " and click Next. Choose " Outlook DataFile. Click the Browse button and select your old. If you've had just one Outlook profile and never renamed the PST file, then most likely it will be Outlook.
Click Next and then Finish to complete the migration process. If your old Outlook PST file was severely damaged and the repair procedure was not successful, you may get " Cannot start Microsoft Outlook. The set of folders cannot be opened " error again. If this case, the only way is to create a new profile and use it without importing data from the old. If your old. I cannot recommend any particular tool because luckily have never had to use any on my own machine.
Starting Outlook in Safe Mode actually means that it will be run without any add-ins that are currently installed on your machine. It is the fastest way to determine if the problem on Outlook start up is caused by some of the add-ins.
Outlook will display a message asking you to confirm that you really want to start it in safe mode, click Yes. An alternative way is to use the outlook. If Outlook starts fine in safe mode, the problem is definitely with one of your add-ins. Try to disable the add-ins one at a time to detect which one is causing the problem.
You can find the detailed information in : How to disable Outlook add-ins. The main symptom is Outlook hanging on the Loading Profile screen, and the main cause is a conflict between the operating system and OEM video drivers. If against all expectations your Outlook still won't open, try the troubleshooting steps below. These tips cover other, less frequent scenarios, and more specific errors. As the error description explains, this error happens if you have a corrupted or outdated MAPI DLL installed on your machine.
Usually this happens when you'd installed a newer version of Microsoft Office and then installed an older one. The entire text of the error message is this: " Cannot start Microsoft Office Outlook. DLL is corrupt or the wrong version. This could have been caused by installing other messaging software.
Please reinstall Outlook. If you work in a corporate environment and your company uses an Outlook Exchange server, then the "unable to open Outlook" problem may be caused by something known as Cached Exchange Mode. When the Cached Exchange Mode is enabled, it saves and regularly updates a copy of your Exchange mailbox on your computer. If you don't need this option, then turn it off and you should no longer get the error.
Another error that may occur in the Exchange server environment is related to a missing default gateway setup. I'm not really sure what it actually means, but fortunately for us Microsoft has an explanation and automatic fix for Outlook and You can download it from this page.
One more cause of errors when starting Outlook is disabling the Encrypt data between Outlook and Microsoft Exchange setting. If it is the case, you will see the errors like these:. And again, Microsoft has provided the detailed information on how to cope with this problem, you can find it on this page. If you cannot start Outlook because of an error message similar to this one: " Cannot start Microsoft Outlook.
MAPI was unable to load the information service msncon. Be sure the service is correctly installed and configured ", know that it is the Microsoft Hotmail Connector add-in to blame. In this case, uninstall the Outlook Connector manually as recommended on this forum , and then install it anew.
Here are the download links:. Though this section does not relate directly to Outlook start-up problems, it still may be useful if you actively use Outlook in your daily work.
Let me, please, quickly introduce you to 5 time-saving plug-ins that automate the following tasks in Outlook - You can find more details about the tools and download their trials by clicking the links above. Just give them a try, and these plug-ins will streamline your email communication and enhance your Outlook experience in so many ways! Hopefully, at least one of the solutions described in this article helped to resolve the problem on your machine and now your Outlook is up and running again.
If not, you can leave a comment here and we will try to figure out the solution together. Thanks for reading! An orphaned calendar was my problem. I received the error listed, but it corresponded with me removing an account from Outlook. I followed the steps above with no success. After remembering the removed email account, I added it back in from the control panel and opened Outlook without a hitch.
After looking around I found a calendar attached to that email account, removed it then removed the account again. Now Outlook works fine. My problem is a little different in that I do not receive a "cannot open default email folder" note. When I click on the mail icon Windows 8 the blue screen comes up with the envelope on it and then immediately returns to the start screen with all of the icons on it not the desk top screen.
Thanks Svetlana for this excellent write up. Recently, I encountered "Unable to display the folder Now, my outlook application is working fine! I was unable to open Outlook and was receiving a pop up stating an invalid XLM. I followed the instructions: Recover Navigation Pane configuration file and it fixed the fault.
Many thanks. I had the same problem and eventually I resolved it by enabling the isatap adapter from Microsoft through the CLI netsh int isa set state enabled. I have no idea what the link might be between these two but this resolved my headache.
You are awesome after Step 3 it did not change anything and it still throwed an error but when checked 3. Switch to the Compatibility tab "Run this program in compatibility mode for" was checked again as Windows XP. I had tried ScanPST. So, I followed your given reference about 5 best PST repair tool.
I selected stellar PST repair tool and got access to some important emails of my Outlook mailbox. Svetlana- you are a life saver!!! I was trying to back up my contacts and screwed things up. This helped greatly!!! I try to open Outlook and a message comes out that we "can only open one version of Outlook at a time". But I do not have any other version open!!
I am unable to open my old. Cannot start Microsoft Office Outlook. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists.
I have little to no pc knowledge and this means nothing to me other than I have no email access. Is any able to give me any advice on what to do.
I even had to type long hand the message as I dont even know how to do a screen shot. Many thanks Julie. Hi You are right. This problem can be solved by this but i have one more tool by which any non technical user can also run this software to resolve this error. I am in the same situation with Outlook , following the uninstall of a third party software. This software includes an Outlook addon which might explain why the uninstall affected Outlook.
Anyway, that's Microsoft. I have tried all the above mentioned options to no avail. I have recreated a new PST file, Outlook now opens great! It is an OST file which has a M size.
So, it seems I have lost 6 months of banking business information. This makes me think how right I am of having 4 home computers equipped with Linux Mageia! Just tried to open micro soft outlook from my lap top icon for my emails this morning as per normal however Thanks for the suggestions above. After trying most of the suggestions i finally managed to fix the issue just by creating a new outlook profile.
I just copied the old one, gave it a new name and viola, worked fine. Try this if using Windows 7 with Microsoft Outlook Procedure 1. Click on start menu. Type "Outlook Files". Click on "Outlook Files" folder under search result.
Delete "Outlook" in outlook files folder. Now open "Microsoft outlook " application. Click "ok". Type your login password and confirm. Tick "save password". It shall be OK now. Thanks for the solution to my problem! Accessing the data files through the Control Panel was the magic for me. I found my own solution where all else failed. I had to start outlook in safe mode and the ignore the corrupted "Outlook" named profile but go straight to create a new profile called Nick.
I then needed my outlook icon to use that profile outlook. I now need to find out how to remove the corrupt profile! Sorry, but we can help you with the activation of our add-ins only. Outlook belongs to Microsoft, so you should contact their technical support. I got stuck in a loop of the first 2 options navpane, scanpst - neither worked. Eventually, I put back what Scanpst was saying was my corrupted. PST file, rebooted, and all worked again properly.
My original problem happened when I tried adding a work email account into Outlook I already have 9 email accounts loaded. My guess is something was corrupted in Windows' cache, and all the hard options here were unnecessary. My problems started a few days ago. First, deleted junk kept reappearing, then while trying to reply to mail, I get a message saying 'cannot send, device not connected to internet'.
However, the person who I wrote to apparently got it and replied. Let me assist you with the issue. The issue might have occurred due to Outlook running in compatibility mode or due to the issue with the Outlook profile.
Let me assist you with the issue:. In order to troubleshoot the issue related to Outlook , you may try the steps below:. Try to reset the navigation pane and check if it helps. If the above step fails, creating a new profile for Outlook and check the result:. If the issue fixes in the new profile, you may set the new profile as default and continue working with it:.
I hope the above steps helps. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback.
Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. These events include abrupt system shutdown, power failure, malware infection, etc.
You can repair the file to resolve the error. After locating the utility, run ScanPST. Then click the Start button to repair the file. Inbox Repair Tool is effective in fixing minor corruption in Outlook data files. In case the corruption is severe, then you need to use an advanced PST repair tool such as Stellar Repair for Outlook.
Cannot open the Outlook window. The set of folders cannot be opened. That said, you can easily fix this error by applying the methods mentioned in this post. You have already rated. Thank you.
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