Amazon in this case works with these people to deliver a piece of junk and then tries to make it difficult for the customer to rectify the problem. And this ain't a widget which is obviously bad "out of the box". It takes work and several hours to learn about all these problems. And one strongly suspects that further persistence would only lead to more unpleasant discoveries.

Like I said: "Don't even think about it! Judging by the comments of others, it is apparently the luck of the draw as to whether you receive an acceptable computer. The physical condition of the unit I received was totally unacceptable. The computer I received in no way had the appearance of the computer pictured on Amazon.

I opened up the case to look at the components and they also show no sign of use. It's like this was a left over computer that was never used, perfect!

I also like that it did not come with a bunch of bloatware like a typical new computer. With the Core i7 3. The computer was up and running a few minutes out of the box, and has been working for over a month since.

The solid-state drive is sizable and quite fast. Considering that the refurbished unit costs a little over half of the retail version, this may be the best bargain I've purchased on Amazon. Purchase without fear. The PC itself is a robust design, as evidenced by its survival after bouncing around in an inadequately padded shipping box. We could feel the PC moving around loose in the box before opening the carton.

Made sure the rest of its innards looked OK, and it fired right up and seemed to work just fine. It's only been a day, but I'm cheering for the battered little guy to go the distance. This is a fantastic computer and a great company. It moves like the wind and works perfectly. Had a minor problem and they responded immediately with sincerity and genuine kindness. Had this up and running in no time. Windows 10 booted up with no nonsense, and I was loading new software within minutes of pressing "on.

I highly recommend it. See all reviews. Top reviews from other countries. It is a combination of Highly incompetent and Semi competent! Your recourse is, to contact the company via Amazon and they have up to 2 days to reply before further action maybe required.

Fortunately, they are competent enough to reply quickly. I explained the issue that I received the wrong PC. They required a picture proof and yet after sending the Proof, they still claimed that I had the right PC even though I "Clearly" didn't!!!

I asked them to honor their commitment for my purchase or issue a full refund. Then, 1 week later I had the proper PC. Also, when you reply to HiTech Bay emails, don't expect them to answer your email requests like, send a picture of the item before re-sending it! So, not to malign the entire company from this one incompetent initial transaction, I have to say that the people responsible for the actual refurbishing of this PC did a fine job!

After 2 months of constant use at the time of this review the PC is Performing without issues! I have purchased this amazing machine to replace my Alienware X51 R3 after losing the motherboard. The machine is so clean and the package was so secured, well prepared, and surrounded by lots of foam.

There was a little delay in Lachine, QC - but I have received it 7 days earlier than the estimated arrival day. This marginal delay happened because it was considered as a special item and some extra paper works, related to international imports, were required. UPS completed all the official works on behalf of me. When I tried to run the machine, there was a need to reset the windows it is Windows 10 Pro.

I did that step at night because this step takes a long time.. I didn't notice any noise, it is such a quiet PC. Its booting and shutdown actions are so fast. Also, the customer care representative was so kind to me.

The RAMs take 4 slots of the motherboard, and there are two remaining slots. The next step is to buy a GPU and then it will be ready for my heavy numerical analysis :. It's got a current 1TB SSD, and the system works well for a basic system, but I'm not sure people appreciate that they're buying a processor from Yes, - that's when the case and CPU where manufactured.

Yes, core i7 sounds new, but intel started the i7 line in The one that comes in this is a second or third generation Ivy Bridge made in Yes it run at 3. Neither are proper tower sized. Both noisy as all heck. Can't say the same for the My msi gtx ti wouldn't fit so I had to downgrade. I only have yhe for 2 months and I think I need to buy a new power supply. Why does the whistle? Also missing a mouse. It was there in my So far it's great! System configuration is as stated. I haven't tested the system yet for a benchmark or the cd drive.

I dont know if i can put in my new second 2 tb seagate sata drive or new nvidia ti pcie video card I purchased for it. They will show as a 8 core if you enable hyperthreading in the bios. It still has very good power for a quadcore 3. I will update this post as I look further into the system and ability for it to be upgraded. Right now I'm trying to finish windows update lol , so many updates as per norm. I am atm completely satisfied with this purchase and would purchase again from this seller.

I will update this post as I move forward. Update still great! Can run empire total war on almost ultra settings little bit of chug all settings on ultra but no problem running it with all settings on high.

Computer specs out as stated all performs as expected. Report abuse. Your recently viewed items and featured recommendations. Back to top. Get to Know Us. Ships from. Sold by. Return policy: Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.

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